Digital Marketing & Operations Executive (London)
We’re currently looking for a proactive, enthusiastic and intuitive Digital Marketing & Operations Executive to join our fun and dynamic team in London and be part of one of the most fast-growing software companies with global presence. You will be closely working with the management and have the opportunity to play a critical role within the sales and marketing functions of the business.
As Digital Marketing & Operations Executive you will be responsible for the day to day management of all digital marketing operations and for the company website content. You will manage the CRM data, including orders and invoices, run targeted outbound campaigns, providing analysis and reports on CRM data.
The role is ideally suited to a candidate with very good IT skills, a strong grasp of data, and a desire to move higher in the hierarchy. It will require an individual with a good, logical approach to their work and who understands the importance of good clear communication in dealing with, our customers and internal colleagues – in the office and worldwide.
Responsibilities will include:
- Build, plan and implement the overall digital marketing strategy
- Manage all digital marketing channels
- Oversee all the company’s social media accounts
- Manage and improve online content, considering SEO and Google Analytics
- Supporting outbound activities and campaigns, creating prospect lists and setting up campaigns
- Accounting tasks such as invoicing, payment tracking
- Dealing with orders/deliveries
- Liaising with staff, suppliers and clients
- Implementing and maintaining procedures/office administrative systems
- Maintaining the CRM system (Salesforce)
- Analysing and reporting on leads, prospects, customers, campaigns
- Stay up to date with the latest technology and best practices
General skills and experience:
- The ideal candidate will have had a minimum of 3 years’ experience in similar position (existing knowledge of the construction industry not essential although obviously beneficial)
- Excellent communication and organisational skills and be able to perform under pressure are essential, as is the ability to work using their own initiative.
- Ability to develop and modernize processes
- Very good IT systems knowledge
- Very good knowledge of Microsoft 365 suite (including admin tasks)
- A good understanding of the principles and working of digital marketing (CRM, SEO, paid media, analytics).
- Strong project management skills.
- Track record of using technology and data insights to help brands connect with customers.
- A creative mindset, contributing new ideas and able interpret situations to overcome challenges
- Familiarity with web design
We offer:
- 40 Hours/week
- Competitive salary based on experience/knowledge
- Pension
- Opportunity for the role to evolve/develop
- Possibility for hybrid work
Consultant (London)
As a Consultant, your role is to work closely with potential customers, demonstrate our solutions and develop/maintain relationships with Consulting Engineering practices and Steel Fabricators to create mindshare and generate demand for the IDEA StatiCa solutions.
It will provide you the opportunity to work with some of the biggest engineering firms in the UK that are either customers or potential customers, and also with industry associations/influencers to further increase brand awareness.
Responsibilities will include:
- Handling incoming requests and working with leads to generate opportunities
- Arrange meetings and discussions with prospects and customers.
- Demonstrate IDEA StatiCa solutions to prospects
- Manage and control sales process to achieve predictable pipeline from prospecting, qualifying, management and sales closure.
- Manage and maintain good customer relationship and service to attain excellent customer satisfaction and renewal business.
- Obtain customer feedback, valuable for improving our products, and communicate this with our development team.
General skills and experience:
- Civil or structural engineering background
- Keen interest in software products for structural engineering
- Strong presentation skills, written and oral communication
- Commercial awareness
- Experience in the construction and/or a sales role, will be added in advantage
- Self-motivation, enthusiasm and initiative – and with a level of confidence to fit quickly into a team
- Knowledge of at least one CAE/FEA software used by structural engineers like SCIA Engineer, Dlubal RFEM, Advance Design or Buildsoft. CAD (Tekla, Revit) software knowledge is a plus.
We offer:
- 40 Hours/week
- Competitive salary based on experience/knowledge
- Pension
- Opportunity for the role to evolve/develop
- Possibility for hybrid work
